April Market Update: 3 questions asked by our clients

Google Rating

5.0

Based on 72 reviews

Soren Financial

5.0

Raymond Lo

11:54 26 Feb 24

Brilliant experience with Mansour, Alvin and team. My plans changed several times as I was overseas, on top of that I run a business, so there were various options and nuances to consider. Mansour came up with the best option for my situation and answered all my (at times 'pesky') questions with no hesitation. His knowledge and experience in this field is unmatched - I would definitely recommend Soren Financial and will be using them again when I am next in the market!

Alastair Taft

00:16 13 Feb 24

Thanks for the help with tips on how to reduce my mortgage.

Andrew Lockwood

08:27 12 Feb 24

Mansour & his team at Soren Financial have some excellent strategies to help home owners pay off their mortgage faster; from simple tweaks around better utilising offset accounts and accelerating repayment frequency to more sophisticated schemes tailor made for individuals .

Chris McCullagh

01:41 01 Nov 23

Mansour and his team were so helpful during our long search for a home, helping us from original strategy to completion. Mansour is always on hand for advice and to help work through different options. We changed our plans a few times and Mansour provided useful guidance at each step. Looking forward to working with Soren Financial on future financing.

Jodi Klerks

20:46 19 Oct 23

FantasticWe are new clients. Unhappy with our old broker . So pleased we found Mansour and his team. Very professional and very pleasant to deal with. It feels like a throw back to old fashioned values of service, honesty & consideration . A1 for us - we really appreciate that. Thankyou

Alku Ukla

10:36 12 Oct 23

I had an outstanding experience working with Mansoor and his team. Their dedication to helping me secure my loan application went above and beyond my expectations. Mansoor’s commitment and hard work set him apart, and I highly recommend him for anyone seeking not only great service but also valuable coaching, especially for first-time property buyers.

Sam Hales

06:08 06 Sep 23

Been working with Mansour and the team for a few years and absolutely love them. Great communication and advice. Highly recommended!

Shyam

04:13 04 Sep 23

Exceptional Mortgage Broker - A Truly Fantastic Experience!Dear Mansour Soltani and team,I am writing this review with immense pleasure and gratitude to express our heartfelt appreciation for the truly exceptional service you and your team provided us in securing our mortgage. Your dedication, expertise, and unwavering support made our home buying journey not only successful but also incredibly smooth and stress-free.From the very first meeting, your professionalism and commitment to finding the best mortgage solution for our unique circumstances were evident. You took the time to thoroughly understand our financial goals, patiently answered our numerous questions, and guided us through the entire process with clarity and transparency.What stood out the most was your ability to navigate the complex world of mortgages effortlessly. Your knowledge of the market, coupled with your excellent negotiation skills, allowed us to secure an interest rate and terms that exceeded our expectations. Your attention to detail in reviewing the loan terms and ensuring that they aligned with our needs gave us tremendous peace of mind.Throughout the process, you maintained open lines of communication, keeping us informed at every step. Your timely updates and proactive approach eliminated any potential hiccups, and we always felt like a top priority. Your availability to address our concerns, even outside of regular business hours, demonstrated your commitment to our well-being.In addition to your professional competence, your warm and friendly demeanour made working with you a pleasure. You created an atmosphere of trust and reassurance, which was especially important during a significant life event like buying a home.Thanks to your exceptional service, we are now proud homeowners with a mortgage that perfectly suits our needs. You played a pivotal role in making our dreams come true, and we cannot thank you enough.We wholeheartedly recommend Mansour Soltani to anyone seeking mortgage services. Your dedication to your clients' success is commendable, and you truly stand out in your field. We look forward to working with you again in the future and will gladly refer friends and family to you.Once again, thank you for your fantastic job. You are a true professional, and we are grateful for your expertise and support.Warmest regards,Shyam

Stuart Sanger

02:38 01 Sep 23

Mansour and team were excellent to deal with and were very helpful throughout our home financing process, keeping us informed every step along the way.

Lisa Bacic

02:57 23 Aug 23

Mansour and the team at Soren Financial went above and beyond. They exceeded our expectations and my husband and I are looking forward to working with them again.

Ewan Monro

00:09 10 Aug 23

Soren were helpful and patient with the refinancing of our mortgage.

Pang

18:13 07 Aug 23

Soren Financial recently helped us with a new home loan and were super helpful throughout the whole process including helping us with an early settlement on our home and making sure it all went very smoothly. Would definitely recommend Mansour and his team!

Samuel Moon

00:18 22 Jul 23

Mansour and the team were a huge help in finding and securing me the right loan for my particular needs. Highly recommend getting in touch if you need help getting a mortgage!

Rajendara Kumar

02:30 17 Jul 23

Very good service

Genevieve K-S

02:41 13 Jul 23

Very efficient and helpful brokers, worked with us to get a renovation loan and refinance and were able to navigate our unique situation really well.

james wong

04:53 23 Jun 23

Mansour and the team at Soren Financial were able to give expert advice and helped me navigate through the process of refinancing.They are down to earth and answer any questions you have in a very timely manner which made everything very quick and easy.If you're after a home loan or looking to make changes, I would definitely recommend Soren Finanical.

Dave Diggler

07:03 06 Jun 23

Smart and very informative. Easy to deal with and just a nice team always there to assist with any queries.

Nick O

09:49 05 Jun 23

Recently used Soren Financial to refinance our home loan and we were very happy with the experience. Mansour gave us a number of options and provided excellent advice to all our questions, in order to help us select the lender and loan that suited us. Michelle kept us informed throughout the application, which took the stress out of the whole process. Happy to recommend Mansour and the team at Soren Financial to others.

Alexis Brassil

01:25 23 May 23

The team at Soren Financial were great, they listened to our needs for refinancing and got it for us. Mansour Soltani and the team at Soren Financial were great, prompt and professional. They listened to our needs for refinancing and went and found the best option for us. Thank you for all your help

Noel

22:27 17 May 23

Overall very happy with service received from Mansour and team. Quick turnaround on our refinance request and very responsive to additional queries. We will use Soren Financial in future and recommend them to our friends. Thanks for all the help guys!

Rupesh E

01:53 16 May 23

We used Soren Financial (Mansour) for refinancing our loan. He was very patient and explained things in details what could be the best deal considering everything available. Team was responsive and helpful.

Lachlan Walsh

10:20 01 May 23

I recently refinanced with Soren Financial and am very happy with the experience. Mansour and his team made the entire process very easy, addressing all of my questions and securing an excellent rate with cashback, even though my original rate was already quite competitive. I will definitely turn to Soren Financial for my next refinance and won't hesitate to recommend them to anyone else looking for top-notch mortgage brokering services.

Kevin G

05:20 27 Apr 23

Mansour sorted me out with a great deal with St George bank for my mortgage refinance and also dealt with some hiccups we had with my original bank. I would highly recommend him!- kevin

Sam

06:15 18 Apr 23

Soren Financial provided excellent service for my mortgage needs. The team was professional, efficient, and helpful. They found me the best mortgage options and were always available to answer my questions. I highly recommend them!

Kenny

05:06 14 Apr 23

Refinanced with Soren Financial. Mansour and his team were very helpful throughout the whole process and followed up with any enquiries I had. Would definitely recommend this Soren Financial to others.

Li Shang

23:43 27 Mar 23

good broker with knowledge able to find the suitable product tailor to our need, and capable to provide good advise when needed

Kunal Parikh

03:08 01 Mar 23

Soren Financial has been an absolute pleasure to deal with. Mansour is always a phone call away and was very paitent in responding to questions we had during the process. The actual process was very seamless and they ensured that I was well informed all steps of the way. Very professional company and I have already recommended them to a lot of my mates.

Pablo Lorenzzoni

02:14 28 Feb 23

Mansour and his team were very helpful with our mortgage refinance. I would recommend his services.

Brad Wainer

03:35 21 Feb 23

Mansour and the team were great! Super helpful and great customer service. They really know their stuff and helped us get a great rate with our new bank. Thanks so much!

Vivian Wei

23:55 19 Feb 23

We were referred to Soren Financial by our friend who had a good experience with Mansour. Mansour helped us refinance our home loan and gave us frank and straightforward advice during the process. He and his team were responsive even over the busy Christmas period which we appreciated. We refinanced successfully through SF.

Mathew P

05:52 07 Feb 23

Mansour and the team at Soren were fantastic, and really helped me through the process. Thanks all!

Alex

04:47 01 Feb 23

All went well with the refinance of my loan with Soren Financial

zein karamy

03:03 01 Feb 23

My husband and I used Soren Financial for our latest investment property purchase, they were quick to turn around the home loan approval in under a fortnight and great to deal with and always contactable. we found Mansour to be very responsive and provided great advice. the welcome pack received on the day we moved into our new home was a great touch. I would highly recommend them.

Victor Chang

20:41 30 Jan 23

Recently refinance my loan. Mansour and Simon were professional and handled some small issues very well. Will come back to the team for my future finance needs. 5 star!

Abbas Khambati

02:59 30 Jan 23

Worked with Simon, who was great in getting my issues resolved and my loan approved. The team was great on communication and once I had provided my documents, managed the process efficiently. Would highly recommend them.

Dan Jay

09:40 16 Jan 23

Mansour worked with us to find the best loan for a new purchase and a refinance of existing investment and gave us the guidance we needed when choosing the lender. He was patient with us when we altered plans and was easy to talk to when required throughout the process. We were able to get the approvals in a relatively short time and ensure settlement wasn’t delayed. Highly recommend, look forward to working with Soren again in the future.

Jacinta Calicetto

00:31 12 Jan 23

I used Soren Financial to refinance my investment property loan. They were awesome to deal with. Simon and the team delivered a quick result and I was able to get this mundane process over with quickly. Would highly recommend the Soren Financial Team.

Jacob Grey

10:18 10 Jan 23

Mansour and the team at Soren Financial made our first home buying experience very easy and straightforward. They went above and beyond to help explain each step of the process to us, along with finding the best loan package for us. Highly recommend for anyone considering a mortgage broker!

Alexis Brassil

03:33 05 Jan 23

I used Soren Financial to assist me to refinance my mortgage. They were fast and efficient and able to place us with the right lender. I would highly recommend them if you are looking to refinance your home loan.

Tim Lemon

03:26 05 Jan 23

We used Soren Financial to refinance our home loan. The team were great to deal with, friendly and knowledgeable. They gave us a presentation showing all the refinance home loan options from multiple lenders. We would definitely be recommending Soren Financial to our network.

Soheil Gard

06:43 29 Dec 22

Recently used Soren financial to refinance my loan. Mansour and his team were professional and prompt at every point. We came across a few issues with the bank and they handled it very well, communicating everything to me as quickly as possible. Got everything done way before Christmas as well! Looking forward to using Soren financial for my finance needs in the future. Thank you Mansour and team!

Shiv

05:26 21 Dec 22

Found Mans and his team online by chance and am extremely glad that I did. From first contact Mans and his team went above and beyond to handle my complex case in a very short timeframe working with me to ensure that I was getting the most competitive rate available and that I was completely informed and satisfied of the ins and outs of the finance process all while I was traveling in and out of the country. I’ve had a stellar experience with Soren Financial and would absolutely recommend them to anyone.

George

11:02 28 Nov 22

Mansour was very patient and always available when needed. Smooth experience from start to finish and happy to recommend Soren Financial to anyone looking for a broker.

Snow Cold

11:35 16 Nov 22

Mansour and team were very transparent and professional. Highly recommend them

Sam Chan

09:20 03 Nov 22

Mansour and the team at Soren Financial were very professional and gave me a lot of options for refinance. They basically guided us through the whole process with clear instructions and what documents are required. Would not hesitate to recommend to friends and family members.

Lee Weldon

01:39 19 Oct 22

My wife and I used Soren Financial in our most recent purchase of a home in Melbourne. Mansour's patience and flexibility with us as we changed our plans from purchasing a rental property to owner occupied and back again several times was immense, considering the additional background work we created for him! His support and guidance throughout the process was amazing, with short notice changes to prospective properties and our own financial situation managed with quick turnaround times at his end (and the banks!), culminating in a successful and extremely short settlement period!We have happily recommended Mansour and his team to our friends, and will be using him for our next purchase.

Laurie

21:55 17 Sep 22

Andrew Sepulcri

01:25 12 Sep 22

Amazing to work with! Made the whole process easy and stress free. Highly recommend

Jennifer Thai

03:59 31 Aug 22

Extremely dedicated and always working with your best interests in mind. An absolute pleasure to work with.

Peter Guerrera

10:09 18 Aug 22

Mansour and his team were referred to me from a friend, from start to finish on my home loan was A+ and they answered all my questions and needs and took the the stress out of the applicationI will use them in the future if I re finance againThank you againPeter..

Joshua Bretag

03:41 07 Jul 22

The Soren team are some of the best brokers I have dealt with. Especially being an entrepreneur and banks not wanting to take a risk on those that own their own businesses.The Soren team were able to get me extremely low rates for our mortgage compared to any other broker and I could not be happier with the lengths they went to make it all come together for us.

Shaun Gilchrist

02:46 06 Jun 22

Mansour and his team made my recent property purchase seamless from beginning to end providing advice and great communication throughout. Defintely recommend them

B N

09:24 11 May 22

Where do I start, after using numerous brokers throughout the years, these guys are simply the best!They are responsive, they tailored the loan to suit my situation and did it in record time. I can’t recommend them enough, Mansour and his team are amazing!

Raff Ish

00:26 11 May 22

From start to finish Mansour & his team were fantastic, everything so well explained for someone not familiar with this stuff, even with the amount of questions i was asking, would highly reccomend & would use again for sure.

Shuai Li

09:37 25 Mar 22

I am very happy with the service I have received from Mansour at Soren Financial through my recent house hunting journey. As a mortgage broker Mansour has a wealth of knowledge of the field and is open and available to imparting that knowledge whenever I had a question, taking the time to explain and offer both suggestions and critiques. Sometimes this was at very short notice to resolve any queries I had which is very much appreciated.Mansour and the team at Soren Financial were professional, timely and any hiccups outside of Soren Financial's control in that process were promptly resolved, including re-valuations as necessary. The process was well explained, lending organised without much fuss and settlement went smoothly.Would be my first point of contact the next time I'm ready to transact on a house in the future. Would highly recommend - give Mansour a call and you'll see why.

Robert Williams-Pate

05:50 16 Mar 22

Very happy with the service. Fast response times and very patient with First Home Buyers asking many a question! Helped me make sense of what was before a very daunting task and supported me through the process at every step of the way.

Grace Stephenson

20:48 17 Feb 22

Mansour was so helpful, and helped me and my partner get our loan even though our industry was COVID affected. Couldn't recommend him higher, and will be encouraging my friends to go with him for their home loans.

Manar Barakat

03:51 07 Feb 22

Finding someone who will give you straight and sound advice is one thing, finding someone who leads the discussion like they care is another. Finding both with Mansour at Soren is hitting the jackpot! I've found working with Mansour so helpful especially when making such an important purchase. Thank you! Highly recommend Soren Financial!

Aaron Arias

23:26 18 Jan 22

Was great working with Mansour and the team! They worked tirelessly to find us the best deal and their communications was second to none. Will be working with them again!

Rubes Z

10:30 01 Jan 22

Mansour is highly recommended. As a first home buyer, I had many questions about finance and what I can I could do to get into the market. Mansour and his team were patient, knowledgeable and solutions focused. I was able to find a product that met my borrowing needs and allowed me to crack into the market.

Boopy321

08:53 03 Nov 21

Simply Fantanstic serviceI came by Mansour and his team through searching on the web and though why not, Turn's out it was the best decision for finding my house and learning everything related to getting my house, As a first home buyer, I was scared as the market is very difficult and also getting the best possible loan for me was impossible without countless hours of work. I couldn't have asked for a better experience and really appreciate what he has done for me.

jake mc

04:39 03 Nov 21

Mansour and Mara were an absolute pleasure to work with. We had an unusual situation that they mitigated with ease, providing expert advice and constant feedback during what most would agree is a very stressful time! The team at Soren Financial were with us every step of the way, and got us the best deal which we are very grateful for with an excellent rate. Thanks again to Mansour and Mara, and my partner and I will be using their services for any future purchases. 10/10, and have already recommended to friends and family.

Usman Toqeer

01:51 28 Oct 21

Amazing customer service, and knowledge about the market. Two thumbs up for Mansour and his team!

Will Cox

01:47 20 Oct 21

Very dedicatedFrom the beginning Mansour was very understanding of our financial position, but there was never any question of us not getting what we were after. When things didn't look good for us, he didn't let us give up, and we got the property we wanted. Couldn't have done it without him.

Redmond Hamel

06:14 30 Aug 21

A steady guide for uncertain timesWe engaged Mansour Soltani as a broker midway through 2021 during times of increasing restrictions. This is important to raise early because COVID restrictions impacted all parts of the purchasing process - from the banks to inspections and everywhere in between.Despite the difficulties of engaging remotely, Mansour was able to offer a highly active and personal touch during a process which can certainly be stressful at the best of times.I cannot speak highly enough about Mansour's attention to detail, engagement and knowledge of both the process and the current marketing offerings which he conveyed clearly and always with his friendly nature which became the hallmark of the process.As a first home buyer, there was certainly a reasonable amount of 'peace of mind' assurances that were sought throughout the process and Mansour was always quick to address and assuage any concerns which arose throughout the process which spanned delayed settlements, cooling-off periods and both specific and general queries about the lender and the process.I could not have asked for more throughout the process and would recommend Mansour Soltani to any prospective home buyer.

Hong Minh Le

02:12 31 Jul 21

I've had great experience with the Soren team! They accommodated my needs when it comes to refinancing. Very responsive and approachable. Great customer services, willing to talk to me out of working hours. Highly recommended!

Babak Kamal

02:03 20 May 21

Great communication, excellent knowledge and advice and all around positive experience. Thank you Mansour and team.

Aadi Ganesan

04:26 07 May 21

Amazing customer service from the team at Soren. With an atypical scenario, Mansour stepped in and provided guidance and friendly advice along the process and was available from start, even after work hours and weekends. Very friendly and professional. Look no further if you are looking for loan service.

Ben Novak

05:19 27 Apr 21

In my experience, Mansour has been very professional and reliable. From the start, Mansour promptly provided information on suitable lenders and discussed with me the pros and cons for each option. Throughout the process, Mansour has been in touch on a regular basis, guided me through the pitfuls and provided advice on dealing with the lenders. Level of service has been above expectation in that he would go above and beyond to manage my anxieties through the process, whether it be presenting questions to the lenders solicitors or gathering information outside of normal office hours including Saturday and Sunday evenings and running through the complexities of the financials. Well recommended!

Alex Scriven

05:45 22 Feb 21

Mansour and his team are extremely knowledgeable, super responsive and they go above and beyond to get you where you want to be. At every step in the process I felt well-informed and in good hands. Very happy to put my name on a recommendation for these guys.

Francis Ryan Rodriguez

23:38 18 Jan 21

Mansour and his Team won't leave any stones unturned. Very responsive and attention to detail is amazing. We recently refinanced our investment property, the experience was very good that we would not hesitate in recommending Soren Financial to family and friends.

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April Market Update: 3 common questions asked by our clients

Welcome to Soren Financial!